Privacy & Data

299 Beat Privacy
Policy & Data Protection

Your privacy matters to us. This page explains exactly what personal data 299 Beat collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

Last Updated: January 2025

Our Commitment

How 299 Beat Protects Your Privacy

Six core principles that guide how we handle your personal data

Data Encrypted at Rest and in Transit

All personal data stored by 299 Beat is encrypted. Every connection between your device and our servers uses TLS encryption, so your information is protected whether it's being sent or stored.

We Never Sell Your Data

299 Beat does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate and improve the 299 Beat platform and to comply with legal obligations.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data at any time. 299 Beat provides clear processes for exercising these rights, and our support team is available to help.

Minimal Data Collection

We only collect the data we actually need to run your 299 Beat account, process payments, and comply with regulations. We don't collect data for the sake of it, and we don't hold onto it longer than necessary.

Verified Third-Party Partners Only

When 299 Beat shares data with third parties — such as payment processors or identity verification providers — we only work with verified, reputable partners who are contractually bound to protect your information.

Transparent About Changes

If we update this Privacy Policy in a way that affects your rights or how we use your data, we will notify you directly via email or in-platform notification before the changes take effect.


1 Who We Are

299 Beat is an online gaming platform operating at 299-beat.vip, offering slot games, live casino games, sports betting, and political prediction markets to players in Bangladesh. When this Privacy Policy refers to "299 Beat", "we", "us", or "our", it means the company operating the 299 Beat platform.

As the operator of 299 Beat, we are the data controller responsible for the personal information you provide when you register, deposit, play, or contact us. This means we determine the purposes and means of processing your personal data, and we are accountable for doing so in a lawful and transparent manner.

If you have any questions about how 299 Beat handles your personal data, you can reach us at any time at [email protected]. We take privacy enquiries seriously and aim to respond within 48 hours.

2 Data We Collect

299 Beat collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or play, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad/Rocket account reference, transaction history Deposit and withdrawal processes
Gaming Data Bet history, game sessions, win/loss records Automatically recorded during platform use
Technical Data IP address, device type, browser, operating system Automatically collected via cookies and logs
Usage Data Pages visited, features used, session duration Automatically collected via analytics tools
Communications Data Support chat logs, email correspondence When you contact 299 Beat support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

Every piece of data that 299 Beat collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompat ible with the reasons it was collected. The main purposes for which 299 Beat uses your personal data are:

  • Account Management: To create and maintain your 299 Beat account, verify your identity, and keep your account secure.
  • Processing Transactions: To handle deposits, withdrawals, and bonus credits accurately and efficiently.
  • Providing Gaming Services: To deliver the games and betting markets you use on 299 Beat, and to record your gaming history for your reference.
  • Legal Compliance: To meet our obligations under anti-money laundering (AML) regulations, age verification requirements, and any other applicable laws.
  • Responsible Gaming: To monitor gaming patterns and intervene where we identify signs of problem gambling, in line with our responsible gaming commitments.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Platform Improvement: To analyse how players use 299 Beat so we can fix issues, improve features, and develop new games and services.
  • Marketing Communications: To send you promotional offers and updates about 299 Beat — but only if you have opted in to receive them. You can opt out at any time.
  • Fraud Prevention: To detect and prevent fraudulent activity, account abuse, and any other conduct that violates our Terms and Conditions.

Your Choice on Marketing: 299 Beat will only send you promotional emails or SMS messages if you have given your consent. You can withdraw this consent at any time by updating your account preferences or contacting [email protected].

4 Legal Basis for Processing

299 Beat processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract Performance: Processing is necessary to fulfil our obligations to you under the 299 Beat Terms and Conditions — for example, processing your deposits and paying out your winnings.
  • Legal Obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
  • Legitimate Interests: We process some data based on our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Sharing Your Data

299 Beat does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually required to protect it:

  • Payment Processors: We share necessary financial data with bKash, Nagad, Rocket, and other payment providers to process your deposits and withdrawals securely.
  • Identity Verification Providers: To comply with KYC and AML regulations, we may share your identity documents with third-party verification services.
  • Game Providers: Some games on 299 Beat are provided by third-party game studios. These providers may receive technical data necessary to deliver the game experience, but they do not receive your financial or identity data.
  • Regulatory Authorities: We are legally required to share certain data with regulatory and law enforcement authorities upon request, including transaction records and identity information in cases of suspected money laundering or fraud.
  • Analytics Providers: We use analytics tools to understand how players use 299 Beat. These tools receive anonymised or aggregated usage data only.

No Third-Party Marketing: 299 Beat never shares your contact details with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from 299 Beat.

6 Cookies and Tracking

299 Beat uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is a summary of the types of cookies we use:

  • Essential Cookies: These are required for the 299 Beat platform to function. They keep you logged in, maintain your session, and enable core features. You cannot opt out of essential cookies.
  • Preference Cookies: These remember your settings and preferences, such as your language choice or display options, so you don't have to set them every time you visit.
  • Analytics Cookies: These help us understand how players navigate 299 Beat — which pages are most visited, where players drop off, and how features are used. This data is used to improve the platform.
  • Security Cookies: These help us detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 299 Beat platform. We do not use third-party advertising cookies or tracking pixels for external ad networks.

7 Data Retention

299 Beat retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods depend on the type of data:

  • Account and Identity Data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping requirements.
  • Gaming History: Retained for the duration of your account and for 2 years after account closure.
  • Support Communications: Retained for 2 years from the date of the last communication.
  • Marketing Consent Records: Retained for as long as you remain opted in, plus 1 year after you opt out, as evidence of your consent history.

When data is no longer required, 299 Beat securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Your Rights

As a 299 Beat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data 299 Beat holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to hold it.

Right to Restrict Processing

Ask us to limit how we use your data while a dispute or query is being resolved.

Right to Data Portability

Receive your personal data in a structured, machine-readable format to transfer elsewhere.

Right to Object

Object to processing based on legitimate interests, including direct marketing at any time.

Note: Some rights are subject to legal limitations. For example, we cannot delete transaction records that we are legally required to retain. We will always explain clearly if a request cannot be fulfilled and why.

9 Children's Privacy

299 Beat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use 299 Beat under any circumstances.

If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on 299 Beat, please contact us at [email protected] so we can investigate and act promptly.

We use age verification checks during registration and reserve the right to request additional proof of age at any time. Protecting minors from gambling harm is a core commitment of 299 Beat.

10 Security Measures

299 Beat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

  • TLS Encryption: All data transmitted between your device and 299 Beat servers is encrypted using industry-standard TLS protocols.
  • Encrypted Storage: Sensitive data, including financial information and identity documents, is encrypted at rest in our secure databases.
  • Access Controls: Only authorised 299 Beat staff with a legitimate need can access your personal data, and all access is logged and audited.
  • Regular Security Audits: We conduct regular security reviews and penetration testing to identify and address vulnerabilities in our systems.
  • Incident Response: In the event of a data breach that affects your rights, 299 Beat will notify you and the relevant authorities as required by law, without undue delay.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Changes to This Policy

299 Beat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you via email or through a prominent notice on the 299 Beat platform before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how 299 Beat protects your data. Your continued use of the platform after any update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 299 Beat handles your personal data, please get in touch with us. We are committed to resolving privacy queries promptly and transparently.

For data access requests, correction requests, or deletion requests, please email us with the subject line "Data Request" and include your registered email address and the nature of your request. We will acknowledge your request within 48 hours and aim to resolve it within 30 days.

Related Policies: This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy for a complete picture of how 299 Beat operates.


Your Data Is Safe With Us

Play With Confidence on 299 Beat

Now that you know how 299 Beat protects your privacy, join thousands of players in Bangladesh who trust us with their gaming experience. Fast deposits via bKash and Nagad, fair games, and your data always kept secure.

18+ only  ·  Please gamble responsibly  ·  Responsible Gaming